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Write Your Novel with AI Assistance.

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Cookie Policy

Our cookie policy and how we use them

Last Updated: August 1, 2025

This Cookie Policy explains how PenCraft uses cookies and similar technologies to enhance your experience on our AI-powered novel writing platform.

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, keeping you logged in, and analyzing how you use our platform.

Similar technologies include web beacons, pixels, and local storage, which serve similar purposes to cookies.

2. Types of Cookies We Use

2.1 Essential Cookies

Required for Basic Functionality

These cookies are necessary for our platform to function properly and cannot be disabled.

Essential cookies enable:

  • User authentication and session management
  • Security features and fraud prevention
  • Basic platform functionality and navigation
  • Load balancing and performance optimization
  • Remembering your privacy preferences

2.2 Functional Cookies

These cookies enhance your experience by remembering your choices and preferences:

  • Language and region preferences
  • Theme settings (dark/light mode)
  • Editor preferences and customizations
  • Recently accessed projects and files
  • UI layout and display preferences

2.3 Analytics Cookies

We use analytics cookies to understand how users interact with our platform:

  • Page views and user journey tracking
  • Feature usage and engagement metrics
  • Performance monitoring and error tracking
  • A/B testing and optimization
  • Aggregated usage statistics
  • Note: Analytics data is aggregated and anonymized. We do not track individual user behavior for marketing purposes.

    2.4 Performance Cookies

    These cookies help us optimize platform performance:

    • Content delivery network (CDN) optimization
    • Caching preferences and strategies
    • Load time monitoring and improvement
    • Server response optimization
    • Resource loading prioritization

    3. Third-Party Cookies

    3.1 Service Providers

    We work with trusted third-party services that may set their own cookies:

    ServicePurposeCookie Type
    SupabaseAuthentication & DatabaseEssential
    StripePayment ProcessingEssential
    VercelHosting & PerformancePerformance
    PostHogAnalytics (if enabled)Analytics

    3.2 AI Service Providers

    Our AI features may involve third-party AI services that use cookies for:

    • API authentication and rate limiting
    • Service optimization and load balancing
    • Error tracking and performance monitoring
    • Security and abuse prevention

    4. Cookie Duration and Expiration

    4.1 Session Cookies

    These cookies are temporary and are deleted when you close your browser:

    • Authentication tokens
    • Form data and temporary preferences
    • Security tokens and CSRF protection

    4.2 Persistent Cookies

    These cookies remain on your device for a specified period:

    • Short-term (1-7 days): Recent activity and temporary preferences
    • Medium-term (30-90 days): User preferences and settings
    • Long-term (1-2 years): Analytics and performance optimization

    5. Managing Your Cookie Preferences

    5.1 Cookie Consent Management

    When you first visit our platform, you’ll see a cookie consent banner allowing you to:

    • Accept all cookies
    • Reject non-essential cookies
    • Customize your cookie preferences
    • Learn more about each cookie category

    5.2 Browser Settings

    You can also manage cookies through your browser settings:

    • Chrome: Settings > Privacy and Security > Cookies
    • Firefox: Settings > Privacy & Security > Cookies
    • Safari: Preferences > Privacy > Cookies
    • Edge: Settings > Cookies and Site Permissions

    5.3 Impact of Disabling Cookies

    Important Notice

    Disabling essential cookies will prevent you from using core features of our platform, including logging in and saving your work.

    6. Data Protection and Privacy

    6.1 Cookie Data Security

    We implement strong security measures to protect cookie data:

    • Secure transmission using HTTPS encryption
    • HttpOnly flags to prevent client-side access
    • Secure flags for sensitive authentication cookies
    • SameSite attributes to prevent cross-site attacks
    • Regular security audits and updates

    6.2 Personal Data in Cookies

    Most of our cookies contain only technical identifiers and do not include personal information. When personal data is involved:

    • It is encrypted and securely transmitted
    • Access is restricted to authorized systems only
    • Data is processed according to our Privacy Policy
    • Retention periods are strictly enforced

    7. International Compliance

    7.1 GDPR Compliance (EU)

    For users in the European Union, we comply with GDPR requirements:

    • Explicit consent for non-essential cookies
    • Clear information about cookie purposes
    • Easy withdrawal of consent
    • Data minimization and purpose limitation
    • Right to access and delete cookie data

    7.2 CCPA Compliance (California)

    For California residents, we provide additional rights:

    • Right to know what cookies collect personal information
    • Right to delete cookie-related personal information
    • Right to opt-out of sale (we do not sell cookie data)
    • Non-discrimination for exercising privacy rights

    7.3 Other Jurisdictions

    We also comply with cookie laws in other jurisdictions, including:

    • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
    • Brazil’s Lei Geral de Proteção de Dados (LGPD)
    • UK Data Protection Act and Privacy and Electronic Communications Regulations

    8. Updates to This Cookie Policy

    We may update this Cookie Policy from time to time to reflect:

    • Changes in our cookie usage
    • New features or services
    • Legal or regulatory requirements
    • Industry best practices

    When we make significant changes, we will:

    • Update the “Last Updated” date at the top of this policy
    • Notify users through email or platform notifications
    • Request new consent where required by law
    • Provide clear information about the changes

    9. Contact Information

    If you have questions about our use of cookies or this Cookie Policy, please contact us:

    Email: [email protected]

    Response Time: We aim to respond to cookie-related inquiries within 30 days.

    10. Useful Resources

    For more information about cookies and online privacy:

    • All About Cookies - Comprehensive cookie information
    • Your Online Choices - Opt-out of behavioral advertising
    • NAI Opt-Out - Network Advertising Initiative opt-out
    • Our Privacy Policy - Complete privacy information

    Transparency in Cookie Usage

    At PenCraft, we believe in complete transparency about how we use cookies and similar technologies. We are committed to:

    • Using cookies only for legitimate purposes that benefit our users
    • Providing clear, understandable information about our cookie practices
    • Respecting your choices and privacy preferences
    • Continuously improving our privacy practices and user controls